Use cases
From everyday notifications to high-impact campaigns
Order updates, appointment reminders, lead qualification, promotions, follow-ups, support, orders in the chat and retention: what each one looks like on WhatsApp and which modules do it.
Order Notifications
Confirmed, dispatched, delivered — sent the moment it happens
Every stage of an order as an approved Utility template, triggered by the record changing, with the customer's reply routed to a person.
Automations Catalogue & Orders WhatsApp CampaignsHow it worksAppointment Reminders
The reminder that halves your no-shows
A message the day before, from the appointment field on the contact, with a button to confirm or reschedule — and the answer updating the record.
Automations CRM & Leads Team InboxHow it worksLead Qualification
Ask the three questions before a person spends a minute
A bot that collects city, budget and requirement with buttons, saves them to fields, and hands over only the leads that fit — with a deal already open.
Chatbot Builder CRM & Leads Automations Team InboxHow it worksPromotional Campaigns
Offers to the people who will actually want them
Marketing templates to live segments, personalised, scheduled, paced safely, and reported message by message — with every reply an open conversation.
WhatsApp Campaigns Email Marketing Automations Team InboxHow it worksEnquiry Follow-up
The follow-up that happens even when you are busy
An enquiry that went quiet gets a nudge after a day, a task for the owner after three, and a lost reason after a week — automatically, with guardrails.
Automations CRM & Leads Team InboxHow it worksCustomer Support
A support queue with a clock on it
Unassigned, waiting on us, overdue: the views a support desk needs, an SLA that respects business hours, and a bot for the questions you answer twenty times a day.
Team Inbox Chatbot Builder AutomationsHow it worksOrders in the Chat
From "do you have…" to a recorded order, without leaving WhatsApp
A product card in the conversation, a quantity, a confirmation — and an order record with stock adjusted and a confirmation message sent.
Catalogue & Orders Team Inbox AutomationsHow it worksCustomer Retention
Bring past buyers back with the right message at the right time
Buyers become a segment the moment they order. Reorder reminders, win-back offers and new-arrival broadcasts go to them — and prospecting ads exclude them.
WhatsApp Campaigns Email Marketing Automations Meta & Instagram AdsHow it works
Not sure which one is you?
Tell us what you are trying to do and we will point at the two or three modules that do it.