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Terms of Service

Last updated: January 1, 2024

1. Acceptance of Terms

By accessing or using Invite services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

Invite provides:

  • WhatsApp Business API integration and bulk messaging
  • AI chatbot development and deployment
  • Web and mobile application development
  • Digital marketing and SEO services
  • Social media management

3. User Responsibilities

Account Security

  • You are responsible for maintaining the confidentiality of your account
  • You must provide accurate and complete information
  • You must notify us immediately of any unauthorized access

Acceptable Use

You agree NOT to:

  • Send spam or unsolicited messages
  • Violate WhatsApp's Business Policy or Terms of Service
  • Use our services for illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Share misleading or false information
  • Infringe on intellectual property rights

4. WhatsApp API Compliance

When using our WhatsApp services, you must:

  • Comply with WhatsApp Business Policy
  • Obtain proper opt-in consent from recipients
  • Use only approved message templates for promotional content
  • Respect opt-out requests immediately
  • Not send messages to numbers that have opted out

5. Payment Terms

  • All fees are non-refundable unless otherwise stated
  • Subscription fees are billed in advance
  • We reserve the right to modify pricing with 30 days notice
  • Late payments may result in service suspension

6. Intellectual Property

  • All platform content and technology is owned by Invite
  • You retain ownership of your content and data
  • You grant us license to use your content for service delivery

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed fees paid in the last 12 months
  • We are not responsible for WhatsApp API downtime or policy changes

8. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may suspend service for maintenance with reasonable notice.

9. Termination

  • You may cancel your account at any time
  • We may terminate accounts that violate these terms
  • Upon termination, your data will be deleted after 30 days

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of New Delhi.

11. Contact

For questions about these Terms, contact us at:

  • Email: legal@hexagone.com
  • Phone: +91 98765 43210